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Non-Clinical Careers for Physicians.

  Showcase Your "Home Run" Accomplishments, Part 2,
by William S. Frank

Baseball Accomplishments are written in the past tense, and traditionally begin with "action verbs" like implemented, initiated, designed and directed. Accomplishment statements are often written in two parts. The first tells what you did; the second tells the result. That's the "So what?" part. What measurable impact did your actions have? Here's what the format looks like:

What I Did and How I Did It The Result (So What?)

Good Examples

  • Produced $20M new revenue in 1.5 years in a declining market.
  • Designed and developed preoperative bariatric surgery seminar for patients, covering types of operations, complications and insurance coverage. Nurses delivered seminar to 1800 patients, and improved their satisfaction by making expectations realistic.
  • As hospital COO, restructured 450 turnkey construction projects to insure completion on time and within budgetary limitations. Reduced overall cost of project by more than $2MM.
  • Achieved sales of J&J medical devices in amount of $.6M ;exceeded volume goal by 124.8%—highest sales achievement for J&J region.
  • As Medical Director of Cosmetic Surgery, added 3 surgeons (to total 6), increased volume of cases by 75%, and boosted revenues 136% to $12 million.
  • Designed and implemented blood usage tracking system for intra-operative blood and blood products transfusion. Monitored and improved clinician compliance with best-practices guidelines, and decreased blood bank costs by 15%.
  • Spearheaded meetings to control outside costs; resulted in 87% cost reduction in radiology and 26% cost reduction in physical therapy.
  • Reduced staff by 15% through internal reorganization of staffing mix, patient/staff ratio and use of part-time help.
  • Implemented revised fringe benefits program which saved $25,000 in annual premium cost and improved employee insurance coverage.
Not all accomplishment statements follow these rules. Some wordings are good just because they sound good. If they sound impressive, leave them alone. "Operated within one and one-half percent of projected annual budget," is an accomplishment simply stated. It should be left alone. Concentrate on improving weaker text.
Sometimes two, three or even twelve small achievements can be lumped together to make them sound better. For example: If you taught the same apherisis seminar every month for five years, that's fairly routine. But if you've taught the seminar 60 times with consistently excellent evaluations, that's exciting.
Sometimes companies abandon projects or shelve reports you've worked hard on. You still accomplished something even though they didn't use your work. Let's suppose you spent six months writing a report, and they shelved it. There's no "So what?" Nothing great happened. Your effort can still be written as an accomplishment, like this: "Designed research study, interviewed 438 people, collected data from 27 academic sources and presented 187 page strategic report to shareholders."

Bad Examples

  • Managed insurance, pension, employee savings, tuition reimbursement programs. (So what?)
  • Advised parent company senior executives and joint venture partners and managers on issues of strategic planning and daily operations. (Merely a statement of job duties and responsibilities.)

    :: Go to Part Three  :: Index of articles.

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