This is Part Two of a two-part series of FAQ's.
In order to understand how our consulting process benefits you,
it helps to read both pages from beginning to end.
If you haven't read Part One yet, go there now.
Along the way, you may jump to any topic, and this symbol will bring you back to the TOP.
What Is the Job Search or Career Transition Process?
It's generally two-parts:
Yes, but it's not canned. The process is flexible and tailored to your specific wants and needs. Some people begin with interviewing, others with resume critique, still others with career testing. There's no proper place to begin. In most cases, we start with a thorough career evaluation. A successful career transition program involves 10-30 hours of consulting. Smaller career problems--for example, a disagreement with one's boss--can be solved much more quickly.
We serve as project managers to keep you on track, but you control the pace of the process. We can meet as often or as seldom as you prefer, depending on your sense of urgency, but two or three hours per week is common in the beginning. After the first few weeks, one hour per week is the norm. We'll meet with you in person, by telephone, or online. We hold weekly conference calls for our high-level clients around the country.
We work internationally, and many of our clients relocate. We can help you relocate anywhere in the world, or if you prefer, we can help you maintain your present residence. Geography--where we are or where you are--is not a limiting factor in our work together. FAX lines, FedEx, e-mail, Internet websites, teleconferencing, and long distance telephone are key tools of our trade. We've had clients in most major cities in the U.S. and abroad.
Yes, we offer full scale secretarial services. We're comfortable word processing one letter or a thousand, with quick turnaround. In addition, we can meet any other infrastructure need you might have.
No, we're not recruiters or placement people, although we work with them daily. If you're job hunting, we'll introduce recruiters and headhunters into your search (they're one and the same thing) but we're not headhunters at CareerLab.
Our process is similar to any self-improvement program, such as weight loss, financial planning, physical fitness, or a college education. In the case of a weight loss program, for example, a physician can't produce results alone. The patient has to contribute by exercising more and eating proper foods. The same thing applies to career transition. We ask you to complete simple homework assignments, to keep appointments and commitments, to act on our advice (assuming you agree with it) and to make your best efforts to participate. In other words, we are 50% of the solution, and you are 50% of the solution.
No, we can't guarantee a job, because we can't control hiring managers. No one can. Employers must like you and find you qualified to hire you. And that's under their control, not ours. Therefore, while our success rate is incredibly high, we never guarantee jobs, and neither do other reputable career firms. Beware of any career marketing firm that guarantees you employment, especially if they promise to do all the work. A firm can guarantee to keep working with you until you're employed--but that's an entirely different promise altogether. That we can deliver.
Many prospective clients have asked, "If you won't find me a job, and you can't guarantee me a job, where's the value in your service? That's a fair question. The value is in the fact that we have talked with many hundreds of people about their careers. (The President of our firm, has spent 20,000 hours as a career consultant. It's hard to invent a career problem he hasn't solved many times before.)
We ask for 24-hour advance notice to cancel a scheduled meeting, otherwise we bill one hour for any missed appointment.
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