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It's helpful to read the FAQs from beginning to end.
However, you may jump to any
topic using the drop down menu above, and this symbol will bring you back to the TOP.
What Can CareerLab® Do For Me?
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Can We Keep It Confidential?
![]() Yes, absolutely. Protecting your interests is the essence of our business. We will never speak with anyone about your situation without your explicit permission, or divulge private information such as e-mail addresses or phone numbers to any third party. We never sell any of our records. When you retain us, you are the client. We have no other loyalties, nor do we split fees with any other employment businesses, such as executive recruiters. |
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Who Are Your Clients?
![]() Since 1978, our team of writers, editors, consultants, and strategic partners have created interviews, six-figure job offers, business opportunities, consulting assignments, and rapid advancement for hundreds of clients, both here in the United States, and abroad. And we've been hired as career and human resource consultants to more than 275 U.S. corporations, both large and small. Our senior executive client list (which we'll gladly share with you in person) is a who's who of business and professional leaders. Many of our clients have been presidents, senior executives, and board members of well-known companies, partners in major professional firms, consultants, entrepreneursyes, even NFL players. Today our high-level clients include the President of one of the world's largest oilfield companies, a banking executive consulting in Russia, a $450K/year law firm partner, the former head of Investor Relations for the Coleman Company, members of prominent boards of directors, world-class builders and developersjust to name a few. |
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What Do Your Clients Have In Common?
![]() There's a Latin plaque in our office that says, "DVO FACIEM IDEM NON EST IDEM," meaning, "Two people can do the same thing, but it's not the same." In other words, no two internists diagnose an illness the same way, no two surgeons operate alike, and so on. We take that to mean we're all a little different and special. So while our clients are unique people, and we respect that, our typical high-level individual client generally fits this profile:
A manager, senior executive, business owner, top professional,
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Do You Get Results?
![]() Our clients often have difficult, complex, and sophisticated career problems. They expect results, and that's what we deliver. We would enjoy discussing cases that are relevant to you. |
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Do You Have Success Stories?
![]() Yes, we have created hundreds of big wins for our clients. When Ted Cline left corporate America at age 48, he came to us for help. Here is Ted's story, complete with comments in his own words. If you want specifics about cases like yours, please ask. |
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Do You Offer Job Search Assistance?
![]() Yes, since 1978 job search and career transition advice has been our bread-and-butter. Let's talk about a specific program tailored to your needs. |
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Do You Offer More Than Job Search Advice?
![]() Yes, we do much more than just job search. Any career problemno matter how trivial or urgentis our territory. We've seen most problems many times before. |
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What Is the Job Search or Career Transition Process?
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Do You Have A Structured Program?
![]() Yes, but it's not canned. The process is flexible and tailored to your specific wants and needs. Some people begin with interviewing, others with resume critique, still others with career testing. There's no proper place to begin. In most cases, we start with a thorough career evaluation. A successful career transition program involves 10-30 hours of consulting. Smaller career problemsfor example, a disagreement with a boss or peercan often be solved much more quickly. |
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How Often Will We Meet?
![]() Our initial meetings may be as brief as a few hours or as lengthy as a few days, depending upon your location and the complexity of your situation. Most non-Colorado residents travel to Denver to meet us and kick the process off. Once you engage us, we will serve as project managers to keep you on track, but you control the pace of the process. Many executives manage a hectic schedule while also working with us. We can meet as often or as seldom as you prefer, but two or three hours per week is common in the beginning. After the first few weeks, one hour per week is the norm. We'll meet with you in person, by telephone, or onlineat your convenience. |
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Can We Keep It Confidential?
![]() Yes, absolutely. Protecting confidentiality is the essence of our business. We never communicate with anyone about your situation without your explicit permission. When you retain us, you are the client. We don't have loyalties to anyone elsenor do we split fees with other employment businesses, such as executive recruiters. Regardless of the issue, you can count on confidentiality. If you want to test the job market, we can help you design and administer a low-key approach to keep your job campaign hidden from your current colleagues. |
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What If I Want To RelocateOr Stay Where I Am?
![]() We work internationally, and many of our clients relocate. We can help you relocate anywhere in the world, or if you prefer, we can help you maintain your present residence. Geographywhere we are or where you areis not a limiting factor in our working together. FAX lines, FedEx, e-mail, teleconferencing, and long distance telephone are key tools of our trade. We've had clients in most major cities in the U.S. and abroad. |
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Do You Offer Secretarial Support?
![]() Yes, we offer the simplest and fastest electronic solutions possible. We can wordprocess your documents with a 24-hour turnaround. Through our lettershop partners, we offer automated mailing list and stationery selection, printing, folding, stuffing, and mailingwhether for one letter or 10,000. |
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Will You Find Me A Job?
![]() Although we're not recruiters or placement people, we work with them daily. If you're job hunting, we'll introduce recruiters and headhunters into your search (they're one and the same) but we're not headhunters ourselves. We do have hundreds of business and industry contacts, and when appropriate, we'll share our contacts with you or make personal introductions. We seldom ever spearhead a career move, or direct a job search campaign, without introducing the candidate to several of the right people. |
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What Is Expected Of Me?
![]() Our process is similar to any healing or self-improvement program, such as weight loss, physical fitness, or a college education. As you know, in the case of a weight loss program, a physician can't produce results alone. The patient has to contribute by exercising more and eating proper foods. A similar interdependence applies to career transition. We ask you to complete simple homework assignments, to keep appointments and commitments, to act on our adviceassuming you agree with itand to make your best efforts to participate. The career transition process is like a tennis game, in that if both of us do our parts, the outcome will be tremendously successful! |
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Will You Guarantee Me A Job?
![]() Good question! It seems that guaranteeing employment would be akin to guaranteeing a marathon win after knee replacement surgery. Likewise, it's hard to guarantee a job, because we can't control the hiring process. No one can. Employers must like candidates and find them qualified to hire them. And that's under their control, not ours. Second, we don't know how clients will participate or how strenuously they will work. Therefore, while our success rate is incredibly highnearly 100%we never guarantee jobs, and neither do other reputable career firms. Beware of any career marketing firm that guarantees you employmentespecially if they promise to do all the work! A firm can guarantee to keep working with you until you're employed, or until you reach the next milestone in your careerbut that's an entirely different promise altogether. That we can deliver. |
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Where's the value in your service?
![]() Many prospective clients have asked, "If you won't find me a job, and you can't guarantee me a job, where's the value in your service?" That's a fair question. Our value-added lies in our 25-year track record of spectacular success. Our team members have created and implemented winning strategies for hundreds of executives and professionals. It's hard to present a career or life-planning issue we haven't solved many times before. We understand the business world and the job market inside-out, and we know what generally works and what doesn't. We can help you take your career to the next higher level, precisely because we've done it so many times before. |
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What Are Your Professional Fees?
![]() Although some candidates retain us for an hour or twofor example, to polish a resume or prepare for a critical interviewmost prefer project prices. If you have a corporate-sponsored outplacement program, we will gladly work within your budget. Once we understand your situation, we can quote an accurate and affordable price. |
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Are Your Fees Tax Deductible?
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What would you like to do? Tell us a little about your situation, or contact Bill Frank. The timing is perfect to consider new opportunities. |
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