| First Version |
Second Version |
| As part of team, successfully completed project ahead of schedule
and under budget. |
As part of management development team, successfully completed
performance appraisal ahead of schedule and $10 MM under budget. |
| Administered labor contract effectively with minimum grievances. |
Administered complex union contract involving travel, transfer,
seniority, wages and benefits and negotiated settlement of 70% of labor grievances at
my level. |
| Was outstanding manager. |
Received 3 promotions and 18 pay raises in 38 years.
As supervisor, was rated in top 25% for last 5 years. |
| Input 40 orders per day to give customers faster service. |
Input 40 orders daily, exceeding the average by 60%. Six to nine orders is satisfactory; more than 12 is considered outstanding. |
| Coordinated with all departments to ensure customer satisfaction. |
Coordinated with all departments nationwide to ensure customer
satisfaction. Result was an average of six customer commendations per month. |
|
Met all 1985 office quotas
(an accomplishment simply stated.) |
| Supervised publication of business telephone directory. |
Spearheaded production of the 3 most successful business directories in 10 years. |
| Successfully implemented recognition and tracking procedures
for 40 employees. |
Successfully computerized recognition and tracking system for 40
employees. Project involved extensive data changes and accurate research, and saved
$15,000 per year in clerical time. |
| Proven track record for system sales bringing in high revenue. |
Sold telephone systems and brought in $50,000 revenue per month. |
