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Accomplishments are written in the past tense, because that's when they happened. They traditionally begin with "action verbs" like implemented, initiated, designed and directed.
Accomplishment statements are often written in two parts. The first part tells what you did. The second part tells what the result was. That's the "So what?" part. Yes, you took certain actions—but so what? What measurable impact did they have? The format looks like this:
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What I Did and How I Did It |
The Result (So What?) |
Good examples. These are well-worded success statements.
- Produced $20M new revenue in 1.5 years in a declining market.
- Reduced complaint answering time from 21 days to 7, saving $250,000 per quarter in customer service wages.
- Restructured 450 turnkey construction projects to insure completion on
time and within budgetary limitations. Reduced overall cost of project by
more than $2MM.
- Achieved sales of FHLMC commitments in amount of $.6B;
exceeded volume goal by 124.8%—highest sales achievement
for FHLMC region.
- For a single client, prepared five private placement offerings and an R&D
limited partnership offering which together raised $10MM working capital
from U.S. and foreign investors.
- Spearheaded meetings to control outside costs; resulted in 87% cost
reduction in radiology and
26% cost reduction in physical therapy.
- Reduced staff by 15% through internal reorganization of staffing mix,
patient/staff ratio, and use
of part-time help.
- Implemented revised fringe benefits program which saved $25,000 in
annual premium cost and improved employee insurance coverage.
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