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| How to Improve Productivity Using 360-Degree Feedback | |||
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In the 80s, corporations were downsizing and employees were often viewed as disposable.
Today, the tables are turned. It's an employees' market: there aren't enough good people to go
around. Recruiting, retraining, and retention are seen as the big issues in corporate America.
Particularly retention. Companies are asking, "How can we develop good people and hold onto
them?"
My phone at CareerLab has been ringing off the hook lately with
exactly these kinds of calls. Having completed many successful
turnaround consulting assignments, I see that performance improvement
cases have two common threads:
Using our heavy coaching experience, we approach these issues with
"multi-rater" or "360-degree feedback" instruments, such as the
Campbell Leadership Index.
Thus far, we've had a world of success with a 6-step "multi-rater"
evaluation and coaching process designed to retain key employees.
The process includes:
Having seen the 360-degree Feedback results, here's what our clients
have said:
"This process was the most successful training program we have ever implemented --at only a fraction of the cost." "We really had not expected to see any change from the participant-- but were shocked to learn that the individual was not only able to change, but in fact quickly made the changes necessary for success."
These kinds of responses make me feel like we're truly making a difference
for our client organizations. If you'd like to learn more about the
360-degree feedback process,
Your professional associate,
William S. Frank |
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